Terms and Conditions

1. Introduction

Welcome to Al-Huda Gate, an online platform designed to facilitate access to Umrah, tourism, medical tourism, accommodation, transportation, restaurants, and other related services.

The Platform is operated by Madar Solutions Group, hereinafter referred to as the "Platform" or "Platform Management".

2. Acceptance of Terms

By accessing, registering with, or using Al-Huda Gate, you acknowledge that you have read and agreed to these Terms and Conditions. If you do not agree, please refrain from using the Platform.

3. Use of the Platform

All users must provide accurate information, use the Platform for its intended purposes, and refrain from any misuse or activity that violates the applicable laws and regulations of the Kingdom of Saudi Arabia.

4. Services and Bookings

The Platform enables users to browse services and packages and submit bookings and requests according to the details, prices, and policies displayed for each service.

Bookings are subject to availability and the applicable Service Provider's terms. Each Service Provider is responsible for delivering the services it offers in accordance with the agreed details.

5. Prices, Payments, and Cancellations

Prices, payment methods, cancellation, and refund policies are subject to the conditions displayed when submitting a request or completing a booking.

Users are responsible for reviewing the service details, payable amount, and cancellation policy before confirming a booking.

6. User Responsibilities

Users must maintain the confidentiality of their account information, provide accurate details, respect the rights of others, and refrain from using the Platform for unlawful purposes.

7. Privacy and Data Protection

The Platform is committed to protecting personal data and handling it in accordance with the applicable laws and regulations of the Kingdom of Saudi Arabia. The Privacy Policy explains how personal data is collected, used, and shared.

8. Intellectual Property

All rights relating to the Platform's name, logo, designs, content, and systems are reserved by their respective rights holders. Such materials may not be used or reproduced without prior permission.

9. Amendments

Platform Management reserves the right to update these Terms and Conditions when necessary. Updated versions will be published on the Platform.

10. Governing Law

These Terms and Conditions are governed by the applicable laws and regulations of the Kingdom of Saudi Arabia. Any disputes shall be referred to the competent judicial authorities in the Kingdom.

11. Contact

For inquiries or feedback, users may contact Platform Management through the official communication channels available on the Al-Huda Gate website.