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بوابة الهدى AL-HUDA GATE
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Al-Huda Gate Platform

Privacy Policy

1. Introduction

Al-Huda Gate respects the privacy of its users and is committed to protecting their personal data in accordance with the Saudi Personal Data Protection Law and other applicable laws and regulations in the Kingdom of Saudi Arabia.

This Policy explains how personal data is collected, used, shared, and protected when using the Platform.

2. Data We Collect

The Platform may collect certain personal data, including:

  • Account and contact details, such as name, mobile number, email address, and address.
  • Booking details, orders, and requested services.
  • Identification or passport information when required to complete certain bookings or services.
  • Payment and transaction details, as necessary to process payments.
  • Technical information relating to Platform usage, such as IP address and cookies.

3. How We Use Personal Data

Personal data may be used for the following purposes:

  • Creating and managing user accounts.
  • Processing bookings and requests and providing services.
  • Communicating with users and providing support.
  • Processing payments and invoices.
  • Improving the Platform and developing its services.
  • Meeting applicable legal and regulatory requirements.

4. Sharing of Personal Data

Personal data may be shared, where necessary, with Service Providers, booking partners, payment and technology providers, and competent authorities where legally required.

Data is shared only for purposes related to providing services or as otherwise permitted by applicable laws and regulations.

5. Data Storage and Protection

The Platform takes appropriate technical and organizational measures to protect personal data against unauthorized access, use, or disclosure.

Personal data is retained for as long as necessary to fulfil the purposes for which it was collected or as required by applicable laws and regulations. Certain data may be processed or stored outside the Kingdom in accordance with applicable legal requirements.

6. User Rights

Subject to applicable laws and regulations, individuals may request access to their personal data, obtain a copy, request correction or destruction where legally permitted, and withdraw their consent where consent is the basis for processing.

7. Cookies

The Platform may use cookies and similar technologies to improve user experience, facilitate Platform usage, and analyze performance.

8. Policy Updates and Contact

Platform Management reserves the right to update this Privacy Policy when necessary. Updated versions will be published on the Platform.

For privacy-related inquiries or requests concerning personal data, users may contact Platform Management through the official communication channels available on the Al-Huda Gate website.